PARKPARK

What is ANPR / camera parking?

ANPR (Automatic Number Plate Recognition) — also called camera parking — is often the most convenient way to park. Cameras at entry and exit read your licence plate and the session is handled automatically in the PARKPARK app.

Step 1

Plate read

The camera reads your licence plate at entry.

Step 2

Session runs

The session runs automatically — you don't need to do anything.

Step 3

Settled

The session is stopped automatically at exit.

How it works

ANPR in three steps

ANPR locations are marked on the map with a small camera icon. When you've enabled camera parking on your vehicle, this happens automatically:

▶	Automatic flow

1	The camera reads your plate as you enter. The session starts automatically and you get a push notification.
2	As you exit, the plate is read again and the session ends automatically. You get a second push notification.
3	You only pay for the time you actually parked. Special rules — e.g. one hour free — are taken into account.

Settings

Enable or disable ANPR

You decide whether camera parking is on or off for each of your vehicles.

▶	Step by step

1	Tap Vehicles in the menu.
2	Pick the vehicle you want to edit.
3	Toggle Automatic licence plate recognition.
4	Save your changes.

If ANPR is off

What happens then?

📷

At entry

Plate is read

Your plate is read, but the session does not start automatically. You get a push reminder.

🚗

At exit

Auto-stopped

Your plate is read again and the session ends automatically.

🧾

Billing

Actual time only

You only pay for the time you actually parked.

Read errors

If the camera couldn't read the plate

In rare cases our partner can't read the plate on exit — e.g. if it's covered in dirt, snow or leaves. Then the session continues in the app.

PARKPARK reviews all ANPR sessions daily and stops the few that weren't read correctly. If we haven't gotten to yours yet, you can:

📝 Use the form at parkpark.dk/hjaelp-faq
📞 Or contact customer service at 72 300 200 / kundeservice@parkpark.dk

You'll only ever be charged for the time you actually parked.

⚠️ Important: If you sell your car, remember to remove it from your PARKPARK account. If the car is still on your profile and the new owner drives onto an ANPR site, you'll be charged.

More help